Your growth is personal. We treat it that way.
Personal development means trusting an app with sensitive things — your health, money, relationships, and reflections. Here is how NexTier protects that, in plain English. The formal detail is in our Privacy Policy.
Your data isn't the product
We do not sell your personal data, and we don't run an ad business off it. NexTier is funded by subscriptions, not by monetizing you.
Privacy-first analytics
We measure our site with our own first-party, aggregate-only counters — no third-party trackers, no analytics cookies, and no per-person browsing records. Visitor counts use a daily-rotating anonymous hash that is discarded within 48 hours, and we honor your browser's "Do Not Track" and Global Privacy Control signals.
PII is redacted before AI sees it
Before anything is sent to an AI provider, automated filters work to strip personally identifiable information. No filter is perfect, so we're honest that it's best-effort — and every AI data request is auditable.
Encrypted in transit and at rest
Connections use TLS, and sensitive fields are encrypted at rest. Our AI providers commit not to train their models on your data.
Coaches see a pseudonym — and only what you share
Providers in the wellness directory see you under a pseudonym plus exactly the goals, assessments, or progress you choose to share. Consent is granular, and you can revoke it at any time.
Export or delete — yourself, anytime
Export your data as JSON whenever you want, and delete your account on your own — both self-serve, no support ticket. Deletion removes your account and everything attached to it outright; we keep only a de-identified access log that can no longer be traced back to you. The export does not yet cover every feature area — we say which on our blog rather than claiming it is complete.
What the AI can — and can't — do
The AI coach helps you reflect, plan, and stay consistent, drawing (with consent) on what you already track. It is designed to support your wellbeing, not to maximize your screen time — and it is not a substitute for professional care.